I just added the new 'Questions' feature on my personal and business Page Facebook accounts. It can be a nice option to ask an open question of your friends or fans, or conduct a quick poll with specific answer options (yes, no, maybe, you're nuts, etc). Facebook is rolling Questions out over the next few weeks, but you can be proactive and add it now by doing the following:
- via your personal account, go to facebook.com/questions
- choose to add it, and it will appear immediately along with other message options, like Status, Photo, Link, Video
- Now go to any Page you admin, and switch to 'Use Facebook as (Page)'
- go back to same /questions URL and add it again, this time to the Page you're logged in as
I'm just now experimenting with it (you can see a polling question I asked on my Page), and it's interesting to see the difference when you toggle back and forth as person and Page. You have the option to 'Ask Friends' the question you just posted on your Page, if you choose to be yourself on the Page. It brings up a box listing all of your friends (not Fans), and you can check off ones you want to receive a notification inviting him or her to answer the question. So this begs the question: do you like this new feature? You might want to give it a whirl before deciding pro or con. If you don't want to pose your own question, please interact with the one I posted, and get a feel for how it works.
UPDATE (7:15pm ET): after testing and poking around Questions all afternoon, one thing I noticed that you'll want to check into: There's a new section under 'Notifications' (your personal Account Settings) for Questions. It defaults so you receive emails when someone invites you to answer a question, and several other actions. You might want to tweak the settings to keep a flood of emails from coming when Questions take off, from personal profiles and Pages.
Another thing I noticed ... and maybe it's because this feature is new ... but I haven't spent as much time interacting with people in quite a while as I did today with Questions - specifically one I posted on my Page, and one I interacted with on Shonali Burke's Page. Questions can trigger a lot of interactivity ... which is great (I really enjoyed the engagement today:-). But for some, this feature will have the potential to annoy and/or overwhelm, so use it wisely.